ABOUT US
Allen-Duncan Agencies has been in Titusville since 1989 and we feel a special connection to this, and surrounding communities, as well as the people that reside here. Our agency is built on trust and loyalty. In fact, some of you that wrote policies with us that first year in 1989 still have insurance with our agency, which speaks to the loyalty you feel to our company and we feel to you.
We started off as a small agency with only 3 employees and just over 500 policies. Since then we have grown to 10 employees and over 7000 policies spanning all across Florida. From Titusville to Melbourne and all places in between, we welcome the opportunity to earn your business. Our customer retention rate is 90% due to the excellent customer service we provide and because you can trust that we always have your best interests at heart.
Combined, our agents have been in the insurance field for over 90 years, and it’s that experience and expertise that allows us to cater to your needs without overselling or underselling our products. Anything we can do to make the insurance experience better for you, we are happy to accommodate.
MEET OUR AGENTS
Melissa Duncan Strickland
Owner and President
Born in Waynesville, North Carolina and moved to Titusville in 1989.
Purchased the agency in 1989.
Has three children (Robert, Aimee, and Jamie), and two perfect grandchildren.
Loves dogs and the San Francisco 49ers. Jerry Rice is her all-time favorite player. Avid motorcycle rider and loves to travel and spend time with her family.
Jessica Kohler
Customer Service Manager
Born in Melbourne, Florida and moved to Titusville in 1981.
Employed with Allen-Duncan Agencies since February 2003 and has over 22 years insurance experience.
Has two children (Emonie and Iyona).
Jessica loves fishing, going to the beach, and spending time with her grandchildren. Someday she hopes to move to the Bahamas and relax on the beach.
Shelby Greenhill
Producing Agent
Born in Maitland, FL and raised in New Smyrna Beach.
Is a bonus mom to five children and a fur momma to two Dachshunds, Rumblin and Bonita.
Future plans and goals are to further my career in the insurance industry and continue to grow as an agent.
Jamie Bartlett
Customer Service Representative
Born in Titusville, FL
Lives with her husband, Matt, and fur babies, Brutus (dog), Leia (dog), Crookshanks (cat) and Stevie (cat)
Looks forward to continuing with her insurance education by obtaining 220 license.
Interesting facts: has 10 years of customer service experience, National Science Fair Candidate and a Striped White Belt in Jiu jitsu.
Aimee Holstman
CSR / Administrative Assistant
Born in Waynesville, NC
Has a son, Maximus, and two fur babies, Maggie Mae and Mia.
Hobbies include making jewelry, organizing and gardening. Max and I love going to the beach, going on picnics and watching movies together.
Future goals – currently working on finishing AA degree to obtain AS in Medical Laboratory Technologies.
Trena Mounts
Customer Service Representative
Born in Sault Ste Marie, MI
Now lives in Titusville with fiancé Josh.
Enjoys traveling, hiking, and reading, and would love to travel overseas soon.
Erin Gutelius
Receptionist
Born in Oregon and then traveled the country landing in TX and then here in Titusville, FL.
Enjoys following the space program, fishing, birding, gaming, crafts and running.
Future goals are to move forward in my career, travel more and never stop learning.
